How can I track my order?

Use the AWB number received on your email in this tracking page: https://filament.shiprocket.co/tracking

I have issue with my product, What should I do?

We offer returns for most items within 14 days of receipt of delivery. You can use this page to learn about our return policies.

Can I return my order?

Yes! The product can be returned to us within 14 days of delivery for a refund. Check out the return policy to know all the terms.

Why is my order not delivered on time?

Your order was delivered on time due to our commitment to efficient logistics and timely service. We strive to ensure that each delivery reaches our customers promptly and accurately. If you have any further inquiries or require assistance, please feel free to contact our dedicated support team at support@filamentlights.in. We're here to help!

How long will it take to receive my order?

Orders are generally shipped within 7 working days using Bludedart, Delhivery or other vendors. You can get more info on this page.